Your printer will alert you to a paper misfeed or jam, and will guide you through the steps to locate and fix the issue. Below is an example of how this looks for Toshiba models e-STUDIO 5518A/6518A/7518A/8518A.

If paper misfeeds occur frequently then contact us and one of our service engineers will take a look. However, here are a few things you can check:

  • All the misfed paper has not been removed.
  • Paper sizes are not consistent between the size in a drawer or the bypass tray and the size registered in the
  • There is too much of a gap between the paper and the side or end guide in the drawer.
  • The amount of paper placed in a drawer exceeds the limit indicated on the side guide of the drawer.