More than ever before, businesses rely heavily on their IT infrastructure, and many don’t place enough focus on the issues that could be affecting their security and processes. Here are some of the most frequent technology issues for businesses and how to solve them.
#1 Lack of cyber security knowledge
Cyber security is an increasing risk to businesses, and employers may not realise that their employees unwittingly present the greatest exposure. According to the 2016 State of Cybersecurity in Small and Medium-Sized Businesses, negligent employees are the number one cause of data breaches, accounting for 48 percent of all incidents.
Cyber criminals use a range of tactics, the most common being to send emails posing as a trusted source and enticing the user to click on a virus riddled link, which causes damage, gains access to sensitive information, and holds your data to ransom.
These breaches can be incredibly costly to businesses, so it is vital to keep your team in the know and on the lookout for potential traps, and of course ensure you have antivirus software installed on all devices, make sure passwords are secure, and that you’re team are using a secure internet connection.
#2 Outdated equipment and software
This applies to all your office technology, from computers, phones and printers, to servers and any other equipment on your network. Using outdated equipment not only means slow performance, but it can also create weaknesses in your security.
Therefore, it is important to have regular maintenance done to ensure that devices, operating systems and software are all up to date.
#3 Printer problems
For many businesses, the printer can be the main hub of the office, used for copying, scanning and printing documents. So when you can’t print, it can be really frustrating, as can the mounting printing costs.
So, it’s important to make sure you have chosen the right printer for your team’s needs, and that you have checked the toner yields to be sure you’re getting the most competitive rates. Investing in a printer involves much more than the initial purchase price – Take a look at our trade secret article on The Truth About Toner Yields to find out just how simple it is to save on your printing costs.
#4 Backup issues
It’s one of those things that you ‘never think will happen to you’, and so it often doesn’t get prioritised by businesses the way it should. But data loss can be extremely costly, in both time and money, so it is so important to have a solid data loss and recovery plan in place.
Data can be lost in the event of a power outage, cyber attack, equipment malfunction or human error – all of which happen more often than you might think. So, it is vital to incorporate the use of a cloud-based backup to prevent the loss of data.
#5 Using the right technology
Often in a bid to save money, businesses will end up cutting corners on some of their equipment and technology. However, this can often result in actually using the wrong technology for the job, which in turn can result in slow performance and other issues.
Sometimes it really can save you money, time and headaches in the long run, if you spend a little bit more on the right equipment for the job to make sure your network is performing the best it possibly can.
Ask the experts
To resolve any of these office technology issues, it is always beneficial to consult with the experts. When your car needs an MOT, you take it to a professional mechanic. The same should apply to your business technology. Getting proactive advice from expert engineers will mean you can implement the right, proactive improvements.
Looking to audit your office technology? Or even just some friendly, expert advice?
Make the right choice, the Sensible choice – get in touch today.